During the COVID-19 crisis, our partners Tug and Barge Solutions (TBS) have been busy creating Helm CONNECT training videos based on your most frequent support questions. Check out their first five Helm Tricks to become a better Helm CONNECT user and make sure you’re getting the most out of your system!
Helm Trick 1: Adjusting Running Hours
Have you or your crew ever entered the wrong running hours into Helm CONNECT? Don’t worry, you can still get back on track! Simply go to the next day and adjust the running hours either by adding the number of hours you missed, or by entering the correct total. Check out this Helm Trick to see how it’s done.
Helm Trick 2: Using Event Logs to Trigger Forms
Have you ever wanted your event logs to trigger forms and add them to your to do list automatically? Well you’re in luck! If you’re a subscriber to our Event Logs module, you can set up Helm CONNECT to trigger forms based on the type of events you log. For example, you could trigger an orientation form when you log a “new crew onboard” event. Check out this Helm Trick to see how it’s done.
Helm Trick 3: Document Acknowledgement
Want to know who’s seen the documents or manuals you upload into the system? If you subscribe to our Documents module, you can set up acknowledgements—either by asset or by individual—so you can see exactly which assets or crew members have viewed them. Check out this Helm Trick to see how it’s done.
Helm Trick 4: Adding a User & Resetting a Password
Did you know that our most frequently asked support questions are 1) how to add a new user to the system and 2) how to reset a password? For everyone out there who has ever wondered about this, here is your answer! Check out this Helm Trick to see how it’s done.
Helm Trick 5: Adjusting Reading Ranges
We know that each vessel is different, which is why we let you customize the minimum and maximum reading values for every vessel in your fleet! Check out this final Helm Trick to see how it’s done.
Thanks for reading. Be sure to check out the next post in this series, and don’t forget to subscribe to TBS Safety on YouTube to stay up-to-date on all their Helm Tricks and the latest marine industry news.
Stay safe everyone!