We chose Helm CONNECT because they [Helm] made it easy to do business with them. First off, their maintenance and compliance software is the easiest we’ve ever seen, and secondly we didn’t have to wait weeks to get a price quote from them. They’ve been transparent and responsive throughout the entire process.

We chose Helm CONNECT because] we were unhappy with our current system and Helm seemed more streamlined and user friendly for both vessel crew and office staff. Additionally it seemed the Helm crew was very helpful and updates were plentiful.

We switched over to Helm because it is the most user friendly vessel operations software program I have come across and I think we have demoed or used in combination all of them. My idea is if someone like myself, who is pretty good with excel spreadsheets, has problems with other competitors’ software, how the heck is a deckhand, tankerman, or wheel man going to figure it out? The answer is they are not and they are not going to use it. It’s got to work and be simple and easy for these guys to use. We also chose Helm because they seem to have the best support.