At Foss, we’re constantly looking at new ways to improve our business. Helm CONNECT is a great fit for us; it offers an integrated software solution but also acts as a partner in managing our wide variety of vessels and operations. Our goal is always to find ways to best support our staff and crews in the field. Helm CONNECT is another way for us to better provide the tools and information that are necessary to safe and efficient operations. It has long been our mission to deliver to our customers marine services without equal – and Helm CONNECT helps us to do just that.

We were hesitant to purchase Helm because it was something new, something completely different for us. However, using Helm CONNECT has forced us into better practices. We now have written inventory of all our moving parts. Before this was kept in a few key people’s heads. With that information readily available to all who need it, we can time preventative maintenance better and better forecast budget for repairs and maintenance. Money gets allocated, and things don’t fall between the cracks.

Harbor Docking and Towing purposely keeps our management overhead as low as possible to hold down customer costs. By incorporating Helm CONNECT, we have been able to improve efficiencies across our entire operation. Helm’s ease of use, intuitive design, and configurable features makes it perfect for any size company looking for a comprehensive IT solution.

We chose Helm CONNECT because they [Helm] made it easy to do business with them. First off, their maintenance and compliance software is the easiest we’ve ever seen, and secondly we didn’t have to wait weeks to get a price quote from them. They’ve been transparent and responsive throughout the entire process.

We chose Helm CONNECT because we were unhappy with our current system and Helm seemed more streamlined and user friendly for both vessel crew and office staff. Additionally it seemed the Helm crew was very helpful and updates were plentiful.

We switched over to Helm because it is the most user friendly vessel operations software program I have come across and I think we have demoed or used in combination all of them. My idea is if someone like myself, who is pretty good with excel spreadsheets, has problems with other competitors’ software, how the heck is a deckhand, tankerman, or wheel man going to figure it out? The answer is they are not and they are not going to use it. It’s got to work and be simple and easy for these guys to use. We also chose Helm because they seem to have the best support.