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Helm CONNECT Blog

Helm CONNECT
Blog

Use Business Rules to Automate Your Dispatching

Use Business Rules to Automate Your Dispatching

We're often asked when we'll be adding dispatch-automation features to Helm CONNECT Jobs, but many of you don't realize that this functionality already exists! In Helm CONNECT Jobs, business rules allow you to set up conditions that automatically trigger actions—such...

You asked for it – Helm CONNECT is going mobile!

You asked for it – Helm CONNECT is going mobile!

We have some exciting news to announce—Helm CONNECT is officially going mobile! Over the past few years, one of the biggest requests from our customers is for a mobile version of Helm CONNECT. Many companies have only one computer onboard—usually in the wheelhouse—yet...

Centralize Your Operations with Helm CONNECT Logbook

Centralize Your Operations with Helm CONNECT Logbook

After many months of design, development, and validation with the market, it's time we introduce the newest Helm CONNECT module that will simplify your vessel logs and centralize your operations—Helm CONNECT Logbook! Meet Helm CONNECT Logbook Meet Helm CONNECT...

What’s new in Helm CONNECT 1.22?

What’s new in Helm CONNECT 1.22?

I'm happy to introduce our second release of the year: Helm CONNECT 1.22! With a new development approach in 2021 that prioritizes customer feedback, our latest release is full of features and improvements that were inspired by and suggested by you, our customers....

How to Prevent Pencil Whipping in Work Rest Tracking

How to Prevent Pencil Whipping in Work Rest Tracking

In Helm CONNECT Version 1.22, we’re adding several new features and improvements to the Work Rest module (a part of Helm CONNECT Personnel) to make it more powerful and easier to use. If you haven’t already read the first four posts in our Work Rest series, you can...

Customizing Your Work Rest Tracking

Customizing Your Work Rest Tracking

In Helm CONNECT Version 1.22, we’re adding several new features and improvements to the Work Rest module to make it more powerful and easier to use. If you haven’t already read the first three posts in this series, you can check them out here: Helm CONNECT Work Rest...

Helm CONNECT Work Rest Update: Crew Sign Off and Legal Footers

Helm CONNECT Work Rest Update: Crew Sign Off and Legal Footers

In Helm CONNECT Version 1.22, we’re adding several new features and improvements to the Work Rest module to make it more powerful and easier to use. If you haven’t already read the first two posts in this series, you can check them out here and here. In this post,...

STCW Compliance in Just 3 Clicks!

STCW Compliance in Just 3 Clicks!

In Helm CONNECT Version 1.22, we're adding several new features and improvements to the Work Rest module to make it more powerful and easier to use. If you haven't already read the first post in this series, you can check it out here. Another feature we're...

Making Work Rest Tracking Easier Than Ever

Making Work Rest Tracking Easier Than Ever

Working with a large amount of data in a table can be a frustrating experience. Without the right tools in place, you're constantly counting boxes, double-checking columns and rows to make sure you're entering data in the right place, and manually adding things up to...

HDT Powers Their Innovation with ShipTracks CONNECT Package

HDT Powers Their Innovation with ShipTracks CONNECT Package

As their tagline states, Harbor Docking and Towing (HDT) is "powered by innovation". Not only was this Lake Charles-based harbor assist company an early adopter of Helm CONNECT, but they were also the first to use our ShipTracks CONNECT package, an integration we...

Helm Operations, ShipTracks Launch New AIS Harbor Automation Tools

Helm Operations, ShipTracks Launch New AIS Harbor Automation Tools

First-of-its-kind integration helps harbor operators automatically capture 100% of towage work and revenue in port. Victoria, BC – Leading marine operations software developer, Helm Operations, and AIS services provider, ShipTracks, have launched a new set of...

Under The Hood: Server Load Improvements in Helm CONNECT 1.21

Under The Hood: Server Load Improvements in Helm CONNECT 1.21

When we launched Helm CONNECT in 2016, we had a fraction of the customers and users we do now. Today, there are 240 companies with thousands of users on the system, all with permissions that must be calculated each time they log in to Helm CONNECT. As a result of the...

What’s new in Helm CONNECT 1.21?

What’s new in Helm CONNECT 1.21?

With our apologies to those of you still experiencing winter weather, Spring has finally arrived here on Vancouver Island! Although 2020 seemed like the year that would never end, it inspired some incredible changes for us here at Helm—including a new development...

Troubled Waters Podcast Episode 8: MV Conception

Troubled Waters Podcast Episode 8: MV Conception

Troubled Waters is a marine incident podcast created by our partners, Tug and Barge Solutions, to help bring awareness to the importance of marine safety. In their podcast, Erin and Erica take a deep dive into marine incidents, talking about what happened, what caused...

2 Resources for Improved Cyber Security

2 Resources for Improved Cyber Security

Across every industry, the act of improving cyber security has become a common trend. It's been a huge focus for us at here Helm Operations over the past year: we've been taking educational courses, identifying gaps in our processes, and creating policies and...

Goodbye 2020, Hello Helm 2.0.

Goodbye 2020, Hello Helm 2.0.

  As we start the new year, I think we can all agree that 2020 was a long year and one that many of us would like to forget. Dealing with the loss of loved ones, missed birthdays and vacations, forced struggle through lockdowns, working from home, and the impact...

Five Helm CONNECT Basics You Need to Know

Five Helm CONNECT Basics You Need to Know

It’s time to get back to basics! Whether you’re an experienced user or new to Helm CONNECT, these five Helm Trick videos from our partners, Tug and Barge Solutions, can teach you some important basic skills and help you make the most of Helm CONNECT. If you haven't...

What’s new in Helm CONNECT 1.20?

What’s new in Helm CONNECT 1.20?

This time of year is usually tradeshow season for us here at Helm. Normally, we'd be looking forward to the International WorkBoat Show in December, putting the finishing touches on a new game for the booth, and designing the latest version of our wildly popular...

Meet One of Our Helm Official Partners: Potamoi Industries!

Meet One of Our Helm Official Partners: Potamoi Industries!

In 2019, Potamoi Industries became our third Helm Official Partner, and it has been smooth sailing ever since! By combining the power and flexibility of Helm CONNECT with Potamoi’s technical supplies, services, and expertise, this partnership offers inland companies a...

Helm CONNECT Personnel 2.0: Meet Work Rest

Helm CONNECT Personnel 2.0: Meet Work Rest

Helm CONNECT Personnel 2.0 is coming! In my previous blog post, I introduced Personnel 2.0 and the four major improvements to Helm CONNECT Personnel we're rolling out over the next year: Work Rest, Schedule, Timesheets, and Sea Time. In this blog post, we'll start our...

Meet Helm CONNECT Personnel 2.0!

Meet Helm CONNECT Personnel 2.0!

Some big changes have been happening to Helm CONNECT Personnel over the past few months, and I thought it was time I finally shared the news...Personnel 2.0 is coming! Over the next year, we'll be rolling out four major improvements to Helm CONNECT Personnel: Work...

Save Time and Stay Compliant When Your Vessels Return to Work

Save Time and Stay Compliant When Your Vessels Return to Work

With COVID-19 restrictions slowly being lifted, the good news is that many vessels are returning to work. Unfortunately, this also means that many of you are now faced with by a long list of overdue checklists and forms that built up during the downtime. So how do you...

Q2 Review: New Release, New Product, New Resources!

Q2 Review: New Release, New Product, New Resources!

Well, this quarter has been a bit of a crazy one hasn't it? Although our entire team has been working from home since the middle of March, we continued to ensure your success by putting out a new release, launching a new product, and providing resources to help you...

How Odyssey Marine is Growing Its Business with Helm CONNECT

How Odyssey Marine is Growing Its Business with Helm CONNECT

  Perth, Western Australia --- Operating since 2009, Odyssey Marine is an industry leading vessel owner, operator, and supplier of inshore vessel services to "Tier 1" resource companies. Headquartered in Perth, Western Australia, Odyssey Marine primarily operate...

What’s new in Helm CONNECT 1.19?

What’s new in Helm CONNECT 1.19?

After an unusual few months of working from home, homeschooling our children, and learning some unexpected new skills (did anyone else try to make sourdough bread from scratch?), I'm proud to introduce our latest release, Helm CONNECT 1.19. If you missed what happened...

USCG or TPO: Which Option is Best for You?

USCG or TPO: Which Option is Best for You?

  Deciding whether to use the US Coast Guard (USCG) or hiring a third-party organization (TPO) for your certificate of inspection (COI) can be difficult. You must ensure that you’re staying compliant with Sub Chapter M regulations, but which option is the best way to...

Improve Your Maintenance and Compliance With These 5 Helm Tricks

Improve Your Maintenance and Compliance With These 5 Helm Tricks

In our last blog post, we brought you five great Helm CONNECT training videos from our partners, Tug and Barge Solutions, to help you become a better Helm CONNECT user. We're back again today with another round! This time, we're focusing on some key Helm...

Five Tricks to Become a Better Helm CONNECT User

Five Tricks to Become a Better Helm CONNECT User

During the COVID-19 crisis, our partners Tug and Barge Solutions (TBS) have been busy creating Helm CONNECT training videos based on your most frequent support questions. Check out their first five Helm Tricks to become a better Helm CONNECT user and make sure you're...

Five key tools to help you work remotely

Five key tools to help you work remotely

In light of the COVID-19 situation, offices across the world are shutting their doors and asking employees to work remotely, often for the first time. But staying up to speed on what your team is doing can be hard when you aren't with them under one roof. So how do...

Q1 Review – Hitting the Ground Running

Q1 Review – Hitting the Ground Running

Well, this has been quite the year so far, hasn't it? We sincerely hope that you and your loved ones are safe and sound, and that we can all continue to work together to get through these challenging times. At Helm, we've taken appropriate measures to ensure the...

Here to Help with Free Training Hours

Here to Help with Free Training Hours

  With the rapid spread of COVID-19, it’s a difficult time for everyone in the entire maritime industry. We know trying to navigate the uncertainty is difficult, especially with so many critical staff working out of the office and remotely for the first time....

Custom Implementations for Custom Results

Custom Implementations for Custom Results

    This is our final post in our four-part series on proper implementation practices and the training packages we offer Helm CONNECT users. If you haven't already, check out the previous posts on the four key phases of implementation, our remote training...

How Helm is Handling the COVID-19 Situation

How Helm is Handling the COVID-19 Situation

By now, you've probably received a ton of messages about COVID-19 responses from companies that you work with. We owe it to you to let you know about ours, but we'll keep it short and to the point, as our message is simple: We're working to ensure your success.  We've...