Helm CONNECT Blog

Subchapter M is finally here. Are you ready?

We’re just weeks away from Subchapter M coming into effect. Starting July 20th, all tugboats and towboats in the US above 26 feet, must comply with the regulation. As enforcement approaches, many operators are focused on receiving their first Certificates of...

Helm Operations is growing!

Since we launched Helm CONNECT two years ago, things have taken off at lightning speed. In the US, almost 40% of the fleet of the American Waterways Operators (AWO) now use Helm CONNECT, and more than 126 customers with some 3000 vessels use our software around the...

Foss Maritime Centralizes Vessel Operations with Helm CONNECT

U.S. Marine Transportation and Logistics Services Provider Streamlines Fleet Management with Innovative Software Platform SEATTLE, Wash., June 27, 2018 - Foss Maritime has announced that they have kicked off a company-wide project to centralize fleet management and...

The ease of implementing Helm CONNECT

Tug and Barge Solutions (TBS) offer a turn-key solution for Subchapter M inclusive of all TSMS manuals and procedures for fleet and annual vessel surveys. TBS partnered with Helm Operations in 2016 so they could provide services to their clients using Helm CONNECT as...

How Wood Towing benefits from Helm CONNECT

Wood Towing, LLC. has provided towing, barge fleeting, and shifting in the Lower Mississippi River and Gulf Intracoastal Waterways for over 60 years. They operate seven towboats, working for several of the largest barge lines in the nation. We recently visited their...

Meet the Release: Helm CONNECT 1.9

Hey everyone, I’m Rachel Aylard, Product Manager for Helm CONNECT Personnel, and I’m excited to introduce you to the latest release of Helm CONNECT!   Helm CONNECT version 1.9 is coming your way fast. As always, we're excited to share our latest release with you...

Choose your own HR Solution

Remember the days before cell phones? When people planned their conversations, took time to prepare, and chose the right words to express themselves? By the time a conversation happened, its message was clear. Today, information moves fast. It's ever...

The Marine Industry’s Best Conference is Back!

September 27-28, Victoria BC Back by popular demand, Helm Conference is the learning and development event of the year for Helm CONNECT users. You’ll meet and learn from industry experts and Helm CONNECT users from all over the world - all to make you and your company...

Come visit us at the Inland Marine Expo!

The Inland Marine Expo is almost here! Join us May 21st - 24th in St. Louis, Missouri at the Dome at America’s Center for one of the best inland and intracoastal events in the marine industry. We’ll be at booth 523. Come by and say hello, see what’s new in Helm...

Marine Towing of Tampa gets the first COI issued under Subchapter M

The U.S. Coast Guard has issued its very first certificate of inspection (COI) under the Subchapter M requirements, which set new rules for the inspection, standards and safety policies of towing vessels. The COI issued to Marine Towing of Tampa's 90-foot tug Endeavor...

How Helm CONNECT helped Blue and Gold Fleet track their maintenance

Blue and Gold Fleet operate a 20 + boat fleet in the San Francisco bay area operating ferries, bay cruises, and tourism boats. Six years ago, the company operated steadily with a fleet of 12 boats. Then it expanded into ferry services which added at least two boats a...

How Blue Harvest used Helm CONNECT to organize their operations

Blue Harvest Fisheries operates a fleet of 15 commercial fishing vessels in the US. They are committed to transforming commercial fishing into an industry that is defined by sustainability, governed by transparency, and bound to careful management of fishery...

Meet the Release: Helm CONNECT 1.8

Hey everyone! I'm Cooper Barry, Director of Product Development, and I’m excited to highlight some great features in our latest Helm CONNECT release - version 1.8!   Assign tasks to multiple assets One of our most requested features is the ability to assign a task to...

A look at 2018 for Helm Operations

I wanted to take a moment to say a big ‘Thank You!’ to all our customers for your incredible support last year.  It’s been just over 18 months since we released Helm CONNECT 1.0, and we already have more than 100 companies and over 2,400 assets using our...

Release 1.7 coming right up!

Hey, I'm Sarah Adams from the Product Marketing team. It’s that time again – get ready for another major update to Helm CONNECT! To give you more value, we combined our 1.6 and 1.7 releases into a single update. Here's your inside scoop on what’s coming. Helm CONNECT...

Helm CONNECT is getting an update!

We’re excited to share the latest release of Helm CONNECT with you. The Helm team has been working hard since the last release to build features you’ve been asking for and we can’t wait for you to try them out! Here’s what to expect in this release  New and improved...

Helm at Pacific Marine Expo

Attention Seattle! Helm Operations will be exhibiting at the Pacific Marine Expo, November 17-19. Come by and visit us at our booth, where you can check out our latest release of Helm CONNECT Compliance and win a cool prize in the process. We'd love to tell you what...

The Benefits of Play in the Workplace

Recently one of our vendors hosted a networking breakfast meeting where the speaker enlightened us on the importance of play in the workplace. I’m not talking about getting a playground installed on your front courtyard or anything. I’m talking about weaving bits of...

What you see is what you do

Giving your crew the proper checklists is the first step to managing maintenance. At Helm we make maintenance and compliance management software for commercial and passenger vessels, but the core of our work and the secret to our success really boils down to a simple...

Why we design with the end user in mind

From a philosophical product management perspective, we follow the teachings of an organization called Pragmatic Marketing.  They are the gurus of product management, and one of their best teachings is an acronym called “NIHITO” (Ni hee toe), which stands for “Nothing...

Meet the Release: Helm CONNECT 1.5

Hey there! I’m Sarah Adams, Product Marketing Manager here at Helm Operations. My team and I work with our users and our developers to help design the product improvements, new features, and modules that make Helm CONNECT even more awesome with each release. For the...

Subchapter M & Options for Certificate of Inspections

Watch the recording here. What are the differences of utilizing the towing safety management system option and the US Coast Guard option?  Join Ed McCain, Manager of Client Relations for ClassNK America for  a 30-minute webinar as he explains the options and provides...

Subchapter M & Compliance Software

Watch the webinar recording here With the implementation of Subchapter M all towboat companies will face audits of their operations and management protocols. For safety and compliance personnel, being able to quickly retrieve the results of previous audits and provide...

Mastering the Art and Science of Presenting your Ideas to your Boss

You have a great idea that you passionately believe will have a positive impact on the company that you work for. The thought of “selling” this idea to your boss makes you hesitate though.  Not to worry.  With a little thought and preparation, you can master both the...

Graphics are better for you

Are you reading this?  hOw aBoUT nOW?   87% of you will look at the graphic before reading the article Words need to be read, processed, and understood. But you can remember hundreds of images and recognize them instantly. Gone are the days of waiting: for dial up...

How “No” Builds Trust

Ethics. I think it’s a common buzzword that’s misrepresented far too much by far too many companies. Have you ever bought something with great anticipation only to be left feeling upset and deceived? Maybe it’s a new car. You feel great until you receive that first...

One small reason why companies should implement Helm CONNECT Forms

I love the concepts and teachings of Lean Manufacturing, which were originally pioneered by Toyota.  In a nut shell, “Lean” is a systematic process for eliminating waste within a production process.  Although Lean was originally developed to streamline mechanical...

How much revenue are you missing using manual processes?

We recently conducted a case study for one of our harbor towage clients. We wanted to see how much revenue they were missing from a new charge that they introduced a couple of years ago. They had automated systems in place for most of their invoicing. However this new...

Why do sales people go *POOF*?

The other day after I closed a deal with one of our new customers he made a comment to me that really stuck. He said, “Hey, it’s been fun going through this with you. I know this is the end and once I sign this piece of paper you’ll pass me to someone else and I’ll...

Why being different is a good thing

Being different is difficult. It goes against the norms of being, well, normal! Being different makes you stand out and it can be a gamble, so most people play it safe taking the road most travelled just in case being different turns out to be a huge blunder. This is...