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Helm CONNECT Blog

Meet Helm CONNECT Personnel 2.0!

Meet Helm CONNECT Personnel 2.0!

Some big changes have been happening to Helm CONNECT Personnel over the past few months, and I thought it was time I finally shared the news...Personnel 2.0 is coming! Over the next year, we'll be rolling out four major improvements to Helm CONNECT Personnel: Work...

Save Time and Stay Compliant When Your Vessels Return to Work

Save Time and Stay Compliant When Your Vessels Return to Work

With COVID-19 restrictions slowly being lifted, the good news is that many vessels are returning to work. Unfortunately, this also means that many of you are now faced with by a long list of overdue checklists and forms that built up during the downtime. So how do you...

Q2 Review: New Release, New Product, New Resources!

Q2 Review: New Release, New Product, New Resources!

Well, this quarter has been a bit of a crazy one hasn't it? Although our entire team has been working from home since the middle of March, we continued to ensure your success by putting out a new release, launching a new product, and providing resources to help you...

How Odyssey Marine is Growing Its Business with Helm CONNECT

How Odyssey Marine is Growing Its Business with Helm CONNECT

  Perth, Western Australia --- Operating since 2009, Odyssey Marine is an industry leading vessel owner, operator, and supplier of inshore vessel services to "Tier 1" resource companies. Headquartered in Perth, Western Australia, Odyssey Marine primarily operate...

What’s new in Helm CONNECT 1.19?

What’s new in Helm CONNECT 1.19?

After an unusual few months of working from home, homeschooling our children, and learning some unexpected new skills (did anyone else try to make sourdough bread from scratch?), I'm proud to introduce our latest release, Helm CONNECT 1.19. If you missed what happened...

USCG or TPO: Which Option is Best for You?

USCG or TPO: Which Option is Best for You?

  Deciding whether to use the US Coast Guard (USCG) or hiring a third-party organization (TPO) for your certificate of inspection (COI) can be difficult. You must ensure that you’re staying compliant with Sub Chapter M regulations, but which option is the best...

Improve Your Maintenance and Compliance With These 5 Helm Tricks

Improve Your Maintenance and Compliance With These 5 Helm Tricks

  In our last blog post, we brought you five great Helm CONNECT training videos from our partners, Tug and Barge Solutions, to help you become a better Helm CONNECT user. We're back again today with another round! This time, we're focusing on some key Helm...

Five Tricks to Become a Better Helm CONNECT User

Five Tricks to Become a Better Helm CONNECT User

    During the COVID-19 crisis, our partners Tug and Barge Solutions (TBS) have been busy creating Helm CONNECT training videos based on your most frequent support questions. Check out their first five Helm Tricks to become a better Helm CONNECT user and...

Five key tools to help you work remotely

Five key tools to help you work remotely

In light of the COVID-19 situation, offices across the world are shutting their doors and asking employees to work remotely, often for the first time. But staying up to speed on what your team is doing can be hard when you aren't with them under one roof. So how do...

Q1 Review – Hitting the Ground Running

Q1 Review – Hitting the Ground Running

Well, this has been quite the year so far, hasn't it? We sincerely hope that you and your loved ones are safe and sound, and that we can all continue to work together to get through these challenging times. At Helm, we've taken appropriate measures to ensure the...

Here to Help with Free Training Hours

Here to Help with Free Training Hours

  With the rapid spread of COVID-19, it’s a difficult time for everyone in the entire maritime industry. We know trying to navigate the uncertainty is difficult, especially with so many critical staff working out of the office and remotely for the first time....

Custom Implementations for Custom Results

Custom Implementations for Custom Results

    This is our final post in our four-part series on proper implementation practices and the training packages we offer Helm CONNECT users. If you haven't already, check out the previous posts on the four key phases of implementation, our remote training...

How Helm is Handling the COVID-19 Situation

How Helm is Handling the COVID-19 Situation

By now, you've probably received a ton of messages about COVID-19 responses from companies that you work with. We owe it to you to let you know about ours, but we'll keep it short and to the point, as our message is simple: We're working to ensure your success.  We've...

Boost Your Implementation Effectiveness with Two Simple Tips

Boost Your Implementation Effectiveness with Two Simple Tips

Last week we featured our second post in this four-part series on proper implementation practices and the implementation packages we offer Helm CONNECT users. We've already heard about the four key phases we follow during an implementation, as well as details about...

Four Things a Successful Implementation Depends On

Four Things a Successful Implementation Depends On

Did you know that we’ve completed successful implementations for over 100 customers? That’s because our implementation specialists are true Helm CONNECT experts. By taking the time to understand our customers and their businesses, we can offer best practices to...

Track Your Vessel Location In One Second Or Less

Track Your Vessel Location In One Second Or Less

Did you know that there is a function in Helm CONNECT available to every user that allows you to track your vessel location in one second or less? All you need is your vessel's IMO or MMSI number to set up - it's that easy! Lets take a took at how you can set up this...

What’s new in Helm CONNECT 1.18?

What’s new in Helm CONNECT 1.18?

- - Hello, 2020! It's our first release of the new year and the new decade and we've got some great new features and enhancements coming Helm CONNECT 1.18. Let's dive in! But first, if you missed what happened in our last release you can read about it here. -...

We’re in Singapore!

We’re in Singapore!

Since launching Helm CONNECT three years ago, Helm Operations has experienced exponential growth. In those three years, we've added over 200 companies and over 4000 vessels to the platform. One region we began expanding into in 2019 was Asia, where we found a warm...

5 Ways Helm Ended 2019 on a High Note

5 Ways Helm Ended 2019 on a High Note

  Here at Helm Operations, our last quarter of 2019 certainly wasn't our least. We reached new milestones, ran our most successful event ever, launched a major new feature, and made one big announcement you won't want to miss. So what exactly happened in the last...

2019 Year in Review: Helm By the Numbers

2019 Year in Review: Helm By the Numbers

    Season's Greetings! 2019 was another busy year at Helm Operations, so we wanted to take a moment to share some of our favorite milestones, surprises, and achievements from the year. Let's take a look back at some of the numbers that defined 2019 for us....

Happy Sails for our CEO

Happy Sails for our CEO

After 20 years as CEO of Helm Operations, our fearless leader, Ron deBruyne, has decided to retire as of December 12th, 2019. Ron has been a mainstay in the workboat industry for many years, and he had this to say about his retirement: "the best part is that I’m lucky...

Helm Conference Video is Live!

Helm Conference Video is Live!

  This past October we hosted our annual Helm Conference in Nashville,TN and it was a huge success. Over 100 attendees from 43 companies across North America, South America, and Europe came to get inspired by industry leaders, receive advanced Helm CONNECT...

What’s New in Helm CONNECT 1.17?

What’s New in Helm CONNECT 1.17?

After another busy few months of development, it's time for a new release of Helm CONNECT! If you missed what happened in our last release, you can read about it here. As you might have heard at this year's Helm Conference (our most successful conference yet!), we've...

The Future of Preventive Maintenance

The Future of Preventive Maintenance

The goal of any preventive maintenance program is to increase vessel uptime, reduce costs, and ultimately increase the reliability and availability of a fleet. These maintenance plans have traditionally relied on running hours or calendar days as effective measures...

Helm Conference 2019. That’s a wrap!

Helm Conference 2019. That’s a wrap!

Well folks, another successful Helm Conference 2019 is behind us. Over 100 people from 43 companies across North America, South America, and Europe joined us in Nashville, Tennessee for three days of learning, insights, and networking, making this year's conference...

Westug goes live with AI-assisted Dispatch in Port Hedland

Westug goes live with AI-assisted Dispatch in Port Hedland

    Port Hedland, October 4, 2019 Leading Australian towage operator implements AI-assisted vessel dispatching tool OptiPort to optimize and improve safety and sustainability of operations in the world’s largest dry bulk export port Perth-based Harbour...

Q3 Review: Getting Ready to Rock in Nashville!

Q3 Review: Getting Ready to Rock in Nashville!

    Summer has come and gone in Victoria and so has Q3! It sure was a busy quarter here at Helm, but we still managed to get out and enjoy the sunshine too. These past few months we worked hard on adding new companies, launching two new releases, and...

You won’t believe how easy crew dispatching can be!

You won’t believe how easy crew dispatching can be!

I think it's time we all admit it. Crew dispatchers do incredibly critical work in the maritime industry, yet this work often goes unsung. Many of you manage hundreds of crew across dozens of vessels, scheduling the right crew for the job and making sure they know...

Class is in session! Learn about what’s new in Helm CONNECT 1.16

Class is in session! Learn about what’s new in Helm CONNECT 1.16

We don't know about you, but we sure love September. Here in Canada, it's when kids head back to school with backpacks full of new school supplies. At Helm, we've got a few huge new features coming out later this year (more on those later!) but to tide you over in the...

Helm Operations announces tie up with the ACTion group

Helm Operations announces tie up with the ACTion group

  Leading SubM consultancy partners with top maritime software company to help ease the burden of new regulations while digitizing fleet operations.  Victoria, BC – August 2019: Helm Operations (Victoria, BC, Canada) and the ACTion group (Channelview, TX) have...

You’ve come a long way, baby!

You’ve come a long way, baby!

It's summer here in Victoria, British Columbia and time to roll out another release! If you missed what happened in our last release, you can read about it here. This release comes at a time of celebration for Helm. This summer we're not only celebrating our 20th...

Q2 Review – New Partners, New Events, New Release!

Q2 Review – New Partners, New Events, New Release!

It’s been a busy second quarter here at Helm Operations. We established two new partnerships, continued to grow our customer base to record levels, attended three trade shows, and celebrated our 20th anniversary!   New Partners We are excited to announce that we...

Helm Operations Celebrates 20th Anniversary with Record Milestone

Helm Operations Celebrates 20th Anniversary with Record Milestone

Leading marine operations software provider reaches 4000 vessels in only three years of new platform launch Victoria, BC – June 2019: Leading marine operations software company Helm Operations has announced that it has surpassed the 4000 vessel mark on its...

Five things you didn’t know you could do in Helm CONNECT

Five things you didn’t know you could do in Helm CONNECT

Helm CONNECT is currently being used around the world by companies in the marine industry to help better organize operations and optimize business intelligence. Although it's simple and intuitive, Helm CONNECT has some powerful features that you may not know about....

Our latest release is blooming with great new features!

Our latest release is blooming with great new features!

Spring is here in Victoria and we have a great new release to share with you (Helm CONNECT 1.14), including new Helm CONNECT features and improvements across all four product lines. We're also excited to share a special feature that we started working on at Helm...