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Helm CONNECT Blog

Class is in session! Learn about what’s new in Helm CONNECT 1.16

Class is in session! Learn about what’s new in Helm CONNECT 1.16

We don't know about you, but we sure love September. Here in Canada, it's when kids head back to school with backpacks full of new school supplies. At Helm, we've got a few huge new features coming out later this year (more on those later!) but to tide you over in the...

First Look: Helm Conference 2019 Agenda

First Look: Helm Conference 2019 Agenda

From October 7th - 9th, the maritime industry’s best event will be bringing its unique blend of content and fun to the Hilton Garden Inn Downtown in Nashville, TN. Helm Conference will combine hard-hitting and practical sessions with fun and engaging activities that...

Helm Operations announces tie up with the ACTion group

Helm Operations announces tie up with the ACTion group

  Leading SubM consultancy partners with top maritime software company to help ease the burden of new regulations while digitizing fleet operations.  Victoria, BC – August 2019: Helm Operations (Victoria, BC, Canada) and the ACTion group (Channelview, TX) have...

The Best Day of the Year to Advance your Helm CONNECT Knowledge

The Best Day of the Year to Advance your Helm CONNECT Knowledge

Helm Conference, the marine industry’s best conference, is coming up soon! Taking place October 7-9 at the Hilton Garden Inn Downtown Nashville, it’s full of unique learning sessions and networking opportunities. It’s also a great place for Helm CONNECT superusers...

You’ve come a long way, baby!

You’ve come a long way, baby!

It's summer here in Victoria, British Columbia and time to roll out another release! This release comes at a time of celebration for Helm. This summer we're not only celebrating our 20th anniversary as a company, it's also been almost exactly one year since we...

Q2 Review – New Partners, New Events, New Release!

Q2 Review – New Partners, New Events, New Release!

It’s been a busy second quarter here at Helm Operations. We established two new partnerships, continued to grow our customer base to record levels, attended three trade shows, and celebrated our 20th anniversary!   New Partners We are excited to announce that we...

Helm Operations Celebrates 20th Anniversary with Record Milestone

Helm Operations Celebrates 20th Anniversary with Record Milestone

Leading marine operations software provider reaches 4000 vessels in only three years of new platform launch Victoria, BC – June 2019: Leading marine operations software company Helm Operations has announced that it has surpassed the 4000 vessel mark on its...

Helm Conference Early Bird Registration now open!

Helm Conference Early Bird Registration now open!

    The maritime industry's best event is back! This year, Helm Conference is bringing its unique blend of content and fun to the one and only Nashville, Tennessee! Taking place from October 7-9 at the Hilton Garden Inn in downtown Nashville, Helm Conference...

Join Us at Seawork!

Join Us at Seawork!

We are excited to announce that this year we will be exhibiting at Seawork for the first time! Join us June 11th to 13th at Mayflower Park in Southampton, UK, for the largest European commercial marine exhibition. Seawork has been running for more than 21 years and is...

Travel Diaries From Houston, St. Louis, and Westeros

Travel Diaries From Houston, St. Louis, and Westeros

It's been an incredibly busy May for all of us at Helm, and we couldn't be happier with how our trade shows went. In just a few weeks, we visited Offshore Technology Conference (OTC) in Houston, TX, and Inland Marine Expo (IMX) in St. Louis, MO. Let's take a look at...

Five things you didn’t know you could do in Helm CONNECT

Five things you didn’t know you could do in Helm CONNECT

Helm CONNECT is currently being used around the world by companies in the marine industry to help better organize operations and optimize business intelligence. Although it's simple and intuitive, Helm CONNECT has some powerful features that you may not know about....

Inland Marine Expo, here we come!

Inland Marine Expo, here we come!

The Inland Marine Expo is almost here! Join us May 20-22 in St. Louis, Missouri at the Dome at America’s Center for one of the best inland and intracoastal events in the marine industry. There will be over 250 exhibitors attending to show you the latest services and...

Our latest release is blooming with great new features!

Our latest release is blooming with great new features!

  Spring is here in Victoria and we have a great new release to share with you, including new features and improvements across all four product lines. We're also excited to share a special feature that we started working on at Helm Conference 2018 and presented...

Come see us at the Offshore Technology Conference!

Come see us at the Offshore Technology Conference!

For the first time ever, we will be exhibiting at the Offshore Technology Conference! This year's edition takes place at NRG Park in Houston, Texas from May 6-9! Will we see you there? OTC is one of the largest oil and gas shows in the world, and this year they are...

Q1 Review – Starting the Year off Right

Q1 Review – Starting the Year off Right

                  It’s been an exciting first quarter at Helm Operations and we’re poised for an amazing 2019. We grew our customer base by 52 percent since this time last year, signed two of the largest towage companies in...

I Need Support! A Day in the Life of a Client Services Associate

I Need Support! A Day in the Life of a Client Services Associate

  At Helm, we pride ourselves on our top-notch customer service and support. The bedrock of our support team are our Client Services Associates, and they are incredibly important to our customers. So what exactly is a CSA? What do they do? This week I sat down...

Helm is Hiring!

Helm is Hiring!

Is it possible to love a job? We think so. That’s why our team has been together so long. Sure, it could be the fun events we host every month, or the laughter overheard in the hallway every day, or even the values we all share like teamwork, humility, fun and...

New Year. New Release!

New Year. New Release!

Happy New Year! We're extending the joy of the holiday season and kicking off the year with a great new release. This one delivers features and improvements for all our users, including powerful new functionality for Helm CONNECT Personnel and some exciting currency...

Six secrets to leading exceptional change

Six secrets to leading exceptional change

“The world hates change, yet it is the only thing that has brought progress” – Charles Kettering In today’s dynamic and competitive world, change has become a crucial component of business. It can be in the form of change in business goals, change in organizational...

Come see us at the International Workboat Show!

Come see us at the International Workboat Show!

Are you going to the International Workboat Show? The Helm team will be there! Come visit us at Booth 2051. This year we’re excited to be showing our newest product, Helm CONNECT Personnel, which helps companies quickly and easily plan crew schedules, and manage...

Culture Matters: Transformation of Culture from the Inside Out

Culture Matters: Transformation of Culture from the Inside Out

“In organizational transformation, if you’re not focusing on culture you’re leaving tremendous potential on the table.” Gregg Cochlan, President and Managing Director of The Pacific Institute Canada, was the keynote speaker for this year’s Helm CONNECT's Helm...

Meet the Release: Helm CONNECT 1.12

Meet the Release: Helm CONNECT 1.12

It's that time again! It's time for another major release, with major improvements and new features for you and your operations. Here are some things you'll find in our winter release: Meet the new and improved Requisitions module Since we released Helm CONNECT in...

Helm Conference 2018. That’s a wrap!

Helm Conference 2018. That’s a wrap!

A huge Thank You to everyone who attended Helm Conference 2018! With more than 100 attendees from all over the world—including companies representing harbor docking, inland barging, passenger vessels, and fishing—it was definitely our biggest conference ever. Our goal...

What you need to know about the Coast Guard option for Subchapter M

What you need to know about the Coast Guard option for Subchapter M

As of July 20th, 2018, all tugboat and towboats in the US above 26 feet must comply with the new Subchapter M regulation. There are two options to becoming compliant with Subchapter M. The first is the Coast Guard option and the second involves writing a Towing Safety...

Helm Operations Joins Volaris Group

Helm Operations Joins Volaris Group

Ateet Patel, Portfolio CFO of Volaris Group, and Ron deBruyne, CEO of Helm Operations Leading developer of marine software looks to accelerate growth with new backing from global technology firm Victoria, BC - Leading marine operations software company Helm Operations...

Helm CONNECT hits 3000 vessel milestone 

Helm CONNECT hits 3000 vessel milestone 

Leading marine software platform achieves record growth in just 24 months  Victoria, BC - Leading marine software company, Helm Operations, announced today that it now has more than 3000 vessels subscribing to Helm CONNECT, its industry-leading maintenance,...

Meet the Release: Helm CONNECT 1.11

Meet the Release: Helm CONNECT 1.11

It’s been a busy summer here at Helm. We are ramping up for the fall, football season, the school year, and the return of Helm Conference! On top of all that, we’re also rolling out another release of Helm CONNECT, chock full of new features and improvements to make...

Choosing Support Vendors: Considerations beyond Price

Choosing Support Vendors: Considerations beyond Price

When it comes to choosing a support vendor, workboat companies have a lot of considerations to make. However, with help from John Truitt, President of Kalleo Technologies, an IT consulting and support services firm, this does not have to be a painful process. Truitt...

Dupre Marine Transportation launches Helm CONNECT Personnel

Dupre Marine Transportation launches Helm CONNECT Personnel

  Houma, Louisiana-based towing operator becomes first company to roll out new Helm Operations software for crew management. Houma, LA - Leading marine software company Helm Operations announced today that Houma, LA-based Dupre Marine Transportation is the first...

Why one of the oldest towing companies in Germany chose Helm

Why one of the oldest towing companies in Germany chose Helm

URAG is a leading German towage provider that was established in Bremen, Germany in 1890. Today, they operate a diversified fleet of 17 tugs in Bremerhaven, Wilhelmshaven, and Hamburg. Before 2012, URAG used a software that was specially developed to fit their needs...

Helm Operations and ShipTracks Announce Integration Partnership

Helm Operations and ShipTracks Announce Integration Partnership

US industry heavyweights team up to integrate marine operations and AIS platforms, allowing better data-based decision-making in vessel operations. Victoria, BC - Marine operations software developer Helm Operations announced today that it has launched a new...

Summer’s here with the latest update to Helm CONNECT!

Summer’s here with the latest update to Helm CONNECT!

Summer's finally here in Helm Country! That doesn't just mean hotter weather, it also means we've got another batch of cool new features and improvements to Helm CONNECT ready for you. In every update, we build great features based on your requests, and this update is...

Getting your Crew Engaged with Safety in the Workboat Industry

Getting your Crew Engaged with Safety in the Workboat Industry

Are you looking to transform your crews workboat safety practices in your organization? With the growing number of rules and regulations businesses must comply with in the workboat industry, developing a safety culture has become an essential part of operations. Ron...

Five regulations you should know now that Subchapter M is here

Five regulations you should know now that Subchapter M is here

Happy Subchapter M Day! Our partners Tug and Barge Solutions have put together five subchapter m regulations within Sub M you should know now that the regulation is officially in effect. Here's what they had to say: Today Federal Regulation 46 CFR Subchapter M goes in...

Subchapter M is finally here. Are you ready?

Subchapter M is finally here. Are you ready?

We’re just weeks away from Subchapter M coming into effect. Starting July 20th, all tugboats and towboats in the US above 26 feet, must comply with the regulation. As enforcement approaches, many operators are focused on receiving their first Certificates of...

Helm Operations is growing!

Helm Operations is growing!

Since we launched Helm CONNECT two years ago, things have taken off at lightning speed. In the US, almost 40% of the fleet of the American Waterways Operators (AWO) now use Helm CONNECT, and more than 126 customers with some 3000 vessels use our software around the...

Foss Maritime Centralizes Vessel Operations with Helm CONNECT

Foss Maritime Centralizes Vessel Operations with Helm CONNECT

U.S. Marine Transportation and Logistics Services Provider Streamlines Fleet Management with Innovative Software Platform SEATTLE, Wash., June 27, 2018 - Foss Maritime has announced that they have kicked off a company-wide project to centralize fleet management and...

The ease of implementing Helm CONNECT

The ease of implementing Helm CONNECT

  Tug and Barge Solutions (TBS) offer a turn-key solution for Subchapter M inclusive of all TSMS manuals and procedures for fleet and annual vessel surveys. TBS partnered with Helm Operations in 2016 so they could provide services to their clients using Helm...