Helm Professional Services

HELM IS HERE FOR YOU

Our mission is to make you successful. From your initial implementation and training, to ongoing education for your crew, to consulting and custom development and integrations, our team of experts will help you every step of the way so you can use Helm CONNECT better and drive your organization forward.

Implementation and Training
Training

Implementation

Our team will work hand in hand to configure Helm CONNECT to achieve your operational goals and ensure successful adoption by your users and crews. No matter the size or complexity of your operation, we can help understand your needs and provide options suited for you and your goals.

Our implementation options include:

REMOTE

REMOTE

With a Remote Implementation Package, a Helm Implementation Specialist works with you to gather your data and train you remotely online on every aspect of your purchased Helm CONNECT products.

ONSITE

ONSITE

With an Onsite Implementation Package, a Helm Implementation Specialist will help you gather data, train you in-person to be a Helm CONNECT expert, and offer additional support to guarantee that you have the skills you need to perform the system rollout yourself.

CUSTOM

CUSTOM

For larger companies or more complex operations, including implementation of Helm CONNECT Jobs or Personnel, we offer custom packages to meet your specific needs.

REMOTE

With a Remote Implementation Package, a Helm Implementation Specialist works with you to gather your data and train you remotely online on every aspect of your purchased Helm CONNECT products.

ONSITE

With an Onsite Implementation Package, a Helm Implementation Specialist will help you gather data, train you in-person to be a Helm CONNECT expert, and offer additional support to guarantee that you have the skills you need to perform the system rollout yourself.

CUSTOM

For larger companies or more complex operations, including implementation of Helm CONNECT Jobs or Personnel, we offer custom packages to meet your specific needs.

Training

Training

 After implementation, keeping your crew and administrators current with the new updates and features, and helping to onboard new employees, can be a challenging.

That’s why our dedicated team of trainers offer a variety of in-person and remote training options. From online courses to in-person sessions, through group training and individual assessment, we have the staff and tools necessary to help you achieve your goals.

SAVE! For a limited time only – we’ll help you, or your team, become a Certified Helm Administrator at an amazing value! With two great introductory offer programs to choose from, we’ll get you get fully operational with Helm CONNECT Maintenance Certification and Helm CONNECT Compliance Certification

Consulting

Consulting

With more than two decades of experience working with some of the industry’s largest and most successful companies, our experts can help you achieve almost any organizational transformation.

You want to achieve efficiencies and growth across your business, and improve performance in a changing world? From improving time-to-billing, centralizing vessel dispatch, increasing revenue per tug, managing your maintenance and compliance better, or even just implementing new technology, our team is ready to assist you.

Training

Integrations

Helm CONNECT provides tremendous capabilities and is highly configurable to match your specific business workflow. However, there will still be times that you’ll want to extend your Helm-based processes through integrations with other solutions, to improve productivity and save time. From financial and HR software, to payroll services, telematics and across other leading marine-specific technologies, we’ve already built many integrations that could benefit you now. Check out our Helm Integrate your Systems page to review the existing integrations we have available.

Training

Custom Development

Sometimes, you’ll need to go beyond existing Helm integrations to achieve your business goals. A custom app, a connected proprietary system, a unique application to leverage competitive advantage, or an integration that we haven’t done yet; this is where Helm Operations can help with custom development. Our team of business analysts and software developers is ready to plan, develop, and deploy additional capabilities to the Helm CONNECT platform, extending and enhancing functionality to meet your unique needs.  Contact us to discuss your challenges!  

Have a project in mind?
Contact us for a free consultation.