29 Mar 2022
James Wadsworth
VP Sales and Marketing

With ShipTracks’ AIS integration with Helm CONNECT, you’ve benefitted from the situational awareness of seeing the geographic location of all inbound vessels you have orders for. When the new Competitor Jobs Automation capability is enabled, not only do you see your own orders, but also your competitors’ orders, automatically and accurately – and that changes everything. This level of market intelligence has never been seen before, and never has it been so easily accessible.

To relieve dispatchers of the arduous task of tracking and manually entering competitor orders, as well as providing clean, accurate competitor analysis data to the commercial group, Charles Riley, CEO of ShipTracks, decided to create a platform for tracking all harbor docking jobs and automatically entering that data as orders into the Helm CONNECT platform.

As partners working together with the common goal to maximize insights into marine operations, ShipTracks approached Helm Operations with the idea of adding the entering of competitor jobs automatically into the Helm CONNECT platform. This new feature would reduce operational costs for customers, increase their bottom line, give an accurate, central location to monitor their own and competitors’ jobs, and ultimately give customers an edge in market intelligence. The Helm team jumped to develop the new integrations, and the results are a perfect fit.

Entering your own jobs is for scheduling. Entering competitor jobs is for gaining market share.

The ShipTracks integration with Helm CONNECT allows you to simply drag and drop a vessel to create an order, instead of entering an order manually. While this is a great advancement, there was no solution available for tracking and entering competitor jobs outside of laborious and error-prone manual effort. That’s all changed. With the new ShipTracks Competitor Jobs Automation capability, users simply select a set of competitors to track and ShipTracks will automatically populate a list of those competitors’ jobs to the Helm CONNECT environment.

Within Helm CONNECT Jobs, users see all orders, and can select competitive orders (highlighted in yellow, in above screen shot). In near real-time, time, you will see the following competitive order information:

  • List of competitor jobs, with vessel names
  • Vessel To and From locations, and
  • Tugs that assisted each vessel

Competitor jobs data also automatically feeds the available Helm CONNECT Competitor Analysis Dashboard allowing you to view your volume of work in comparison to your competitors by date, customers, port and trip type. This optional Helm dashboard (see screen shot below) provides an information-rich presentation of key operational metrics, including estimates of competitor revenue, a comparison against your actuals, and the number of potential jobs available in a given region or port.

Helm Operations and ShipTracks are pleased to announce that Competitor Jobs Automation is now available to all Helm CONNECT Jobs customers.

“This new Competitor Jobs Automation adds even more value to the integration between ShipTracks and Helm CONNECT, freeing up staff from manual data entry, while providing operators with a tool that can increase productivity and profitability. This is a powerful automation that delivers strategically important information about competitiveness,” said Charles Riley, CEO of ShipTracks

“Partnering with leading maritime companies including safety and compliance consultants, maintenance specialists, training organizations, and maritime technology leaders helps Helm to provide our users with integrated tools to improve their operations, safety, and profitability. Our integration partners make life easier for your shore staff and crew. We thank Charles Riley and the team at ShipTracks, for all the advancements with dispatch optimization and the service to our shared customers,” says Paul Cyr, Partner Manager at Helm Operations and a 20-year veteran of the industry.

To learn more about the ShipTracks and Helm CONNECT capabilities and how it can provide full visibility into vessel tracking, contact our team today!


About ShipTracks:

From AIS to AI to ESG, ShipTracks, founded in 2008, is the global leader in AIS vessel tracking, reporting, predictive analytics, and maritime intelligence. Powered by machine learning and deep learning, our AI capabilities and partnerships produce total decision dominance through unparalleled business analytics. ShipTracks transcends AIS vessel tracking and turns data – once humanly impossible to track, ingest and analyze – into business insights for your protection, predictions, profit, and ESG efforts. Boil the ocean or a berth and achieve your greatest gains with our customized, solutions-focused business analytics. www.shiptracks.com

About Helm Operations:

Since 1999, Helm Operations’ goal has been to help bring the power of technology to the maritime industry, innovating alongside vessel operators of all sizes to improve safety, drive performance, and create change in our industry. We develop software that helps marine companies better manage vessel maintenance, compliance, personnel and operations. Our flagship product, Helm CONNECT, has emerged as the leading software platform for marine operations and vessel management and today is used by more than 275 customers and 5000 vessels around the world. www.helmoperations.com