Our mission is to make you successful.
We believe that effective, professional implementation services are critical to the proper scoping, planning, implementation, training and operation of any successful software project.
Our experience has taught us that both expertise in software implementation and an intimate knowledge of the towage industry are essential to making projects like these successful, and we maintain a team of highly trained, in-house technical experts that will be involved in every aspect of your implementation, from initial planning through to a successful rollout and your ongoing long-term success on our software.
Custom implementations offer a preferred level of service from the very beginning to the very end of your implementation; the implementation is not done until you are happy and live in the system. They are flexible to your needs and offer additional oversight to ensure that you’re successful.
Onsite training packages
With an onsite training package a Helm implementation specialist will assist you with gathering your data, train you in-person at your office to be an expert in Helm CONNECT, and offer additional support to guarantee that you have the skills to perform the roll out yourself. They are designed to maximize benefit and minimize cost so that you can successfully deploy without breaking the bank.
Remote training packages
Remote training packages are the perfect way to receive training while staying within your budget. We recommend these packages for smaller operators with only one or two Helm admin users. A Helm implementation specialist will assist you with gathering your data, and train you remotely online on every aspect of your purchased Helm CONNECT products.
Want to learn more?
Get in touch with our office.
Mitigate unplanned breakdowns and know what’s going on with your maintenance across your entire fleet.