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Hi. We’re Helm Operations

About us

Since 1999, Helm Operations has been developing software to help maritime companies better organize their operations and optimize their business intelligence. Our operations are based on Vancouver Island on the west coast of Canada. As we’ve continued to grow, we’ve expanded our presence internationally and opened offices in Singapore and South America. We are the creator of Helm CONNECT, the world’s fastest-growing marine software platform since its launch in 2016. Today, more than 200 companies rely on Helm CONNECT to manage vessel maintenance, compliance, operations, and personnel management including seven of North America’s top ten marine operators. 

Our brand promise is to connect the marine industry like no other technology company, so we strive to make our software, service and culture reflect that promise.

In 2018, we were acquired by Volaris Group, an operating group of Toronto-based software and services provider Constellation Software Inc., the largest independent software company in Canada. Volaris Group acquires, strengthens, and grows companies enabling them to be clear leaders within their focused industry and has a philosophy of never selling companies within its portfolio. This acquisition allows us to accelerate innovation as an independent software vendor, with the financial backing and security of Constellation Software.

To learn more about careers at Helm Operations, click here.

A proud member of:

The American Waterways Operators
European tugowners association
Passenger Vessel Association

Our Team

Nolan Barclay

Nolan Barclay

CEO

Nolan’s been with Helm since the very beginning. In that time he’s done just about every job at the company, and today leads us as our CEO. He miraculously juggles many balls in the air without dropping one, all with the biggest smile on his face. We’d be completely lost without him!

James Wadsworth

James Wadsworth

VP of Sales

James is known as the guy that makes things happen. When he’s not supporting the sales team, he’s probably making up a hilarious new tag line or referencing something from the 90’s no one remembers. His only weakness is the locally made doughnuts at our favorite coffee shop but hey, earl grey maple glaze? Who doesn’t love that?!

Carly Bauer

Carly Bauer

Director of Finance

Carly is the master of the company’s numbers, however, her talents go far beyond excel spreadsheets. If the office is nicely decorated for a holiday, or there’s fresh cut pineapple, you probably have Carly to thank.

Matt Freire

Matt Freire

Director of Development

Matt keeps our development train on its tracks. Having been with Helm for more than 6 years – first as a developer and now as our Director of Development – he knows the code and architecture of our products inside and out. Around here, Matt’s known as “Action Matt” because he just gets stuff done. It’s a good thing he’s so organized, because he also just became a father!

Sarah Adams

Sarah Adams

Director of Product

Sarah Adams (her nickname is her full name) is the keeper of the Product team, as well as the office post it notes, white boards, and pretty much any other space that could have a fancy diagram on it. She turns all need to know information into something visual we all want to read. Without her no one would know what’s going on.

Haider Salih

Haider Salih

Client Support Manager

If you need help, Haider has got you covered. If he’s not at his trendy stand up desk helping out a customer, he’s brightening someone’s day around the office. His wide variety of interests make him easy for everyone to chat up. From sports to This is Us – he’s got you covered.

Sienna Luard

Sienna Luard

Sales Operations Manager

Sienna heads up Sales Operations and Business Development.  She loves making Salesforce do magical things and her team keeps our Account Executive’s calendars filled up with demos of Helm CONNECT.  In her off time she loves going for long walks on the beach with her golden retriever Sophie.  

Mike Lord

Mike Lord

Director of IT Services

Mike heads up Helm’s IT department. When he’s not impressing us with his computer skills, he’s probably making a gourmet lunch for the team. Sitting down for an epic Mike-style curry lunch is the highlight of anyone’s day. What can we say, he keeps us connected!

Rob Petley- Jones

Rob Petley- Jones

Director of Professional Services

Rob (also known as RPJ) heads up our professional services team. He’s a rock star at keeping things on track. When he’s out of the office, he can very likely be spotted at the closest music festival going on.

Jonathan Cheng

Jonathan Cheng

Marketing Manager

Jonathan is our Marketing Manager. He has an eye for detail and a taste for good food, so let him know if you have any restaurant recommendations. When he isn’t working to bring you an awesome Helm Conference or trade show experience, you’ll find him around town walking his wiener dog, Mr. Fats.

Check us out on Facebook

To get a better idea of what we’re like, check us out on Facebook!