14 Mar 2019
Ashley Dueck
Marketing Manager

 

“James was patient, thorough, personable, communicated objectives well, reviewed previous training prior to starting each session, encouraged playing around in system and was good to troubleshoot or at least say ‘I’ll get back to you’…and he did. He is well versed in the program, and having Janie join on-site for hands-on training was great from a knowledge perspective of if/when the items on our ‘wish list’ were being implemented. They both really wanted us, the end user, to be enabled and excel at knowing the product, and didn’t feel like they were just going through the motions.”