Notes from the Event Director: The Agenda is Live
Hi, I’m Jonathan Cheng, and for the fifth time, I’m the Event Director for Helm Conference. The team has been incredibly busy planning the biggest Helm Conference yet, and in this series of blog posts, I’m going to share with you what we’re up to, and why you should lock in for a can’t-miss event!
After months of calls, planning sessions, and spirited debates about how to make the biggest impact with our attendees, I’m thrilled to say it: the Helm Conference 2025 agenda is officially live.
And not to be dramatic, but it might be our strongest one yet.
This year’s lineup is packed with real operators solving real problems in the field — and they’re bringing their playbooks with them. We’re talking dispatchers, maintenance and compliance managers, engineers, and tech leads who’ve pushed Helm CONNECT further than we ever imagined. Now, they’re showing their work.
Here’s just a sample:
Ingram Marine Group will discuss why super users are so important, and how to create your own super team
Kalleo Technologies has two critical IT talks, about modern marine IT and how to simplify and secure yout fleet, and what the biggest cyber risk is (hint: it’s something we all use)
Crowley is going to take us into their personal experience with using Attached Assets to improve end-user functionality, and also how they implemented Payroll for their complex fleet, along with all of the ups-and-downs
Safety is at the forefront of what we all do, and the American Waterways Operators and US Coast Guard are going to examine the state of safety in the US towing industry, including what the data is saying and how we can improve
A special Battle of the Fuels, a discussion where we explore what the future of fuels means for our industry with a panel of industry representatives
We’ve also loaded the schedule with:
Hands-on labs for everyone from new dispatchers to seasoned power users
Certified Administrator Training for those wanting to get trained up or solidify their Helm CONNECT knowledge
One-on-one support and sandbox time with Helm staff
Plus a few new things we’ll be testing live in New Orleans (come ready to participate!)
This agenda isn’t just for the curious — it’s for the ambitious. If you’re looking to level up how your team uses Helm CONNECT, solve a thorny operational issue, or just finally figure out that one nagging report formula, this is the event for you.
We built this year’s agenda to deliver actionable insights, not just inspiration. You’ll leave with ideas you can put to work the Monday after you get back, a notebook full of real-world takeaways from some of the most innovative operators in the industry, and of course, a few new contacts.
The full schedule is live now. Start building your game plan — and get ready to learn, share, and swap war stories with the folks who get it.
Better operations starts Sep 23 in New Orleans — see you there!