Guest Post: Andrew Berthelson, Part 2 - The Invite
This part 2 of our special guest post from Andrew Berthelson, Director of Technology at Curtin Maritime! In this part, learn about what he created in order to bring the Helm CONNECT user community together!
Every year at Helm Conference, we talk to each other as Helm CONNECT users. I always took that information from the conference and loved that I could incorporate it into my work, though I’ve always been frustrated that it is only once a year. There aren’t really opportunities to pool feedback or assist others throughout the year, and at the last conference, I wanted even more discussion and collaboration. That’s why I started this:
🚀 Introducing: The Helm CONNECT Discord Server
I wanted to build that community so we could get together and talk through the issues. Whether it’s simple feedback or big issues, there is a lot to go through, especially as the product keeps growing. This is not meant to replace the support team from Helm but rather augment the process of our work. There are very few communities like this - I couldn’t find another vessel management software that had one.
💬 What you’ll find on the server:
· Peer-to-peer support and Q&A (Helm folks are there too, but not moderating)
· Discussions on best practices
· Integration ideas with other platforms and tools
· How to help (because yes, we all need help sometimes)
· Feature feedback and wish lists
· Maybe a few memes, because engineers have a sense of humor too
Note: this isn’t an official Helm channel, so feel free to speak honestly and without reservations. While some Helm folk are in there, it’s to offer help where they can, not to control the discussion. This Discord server belongs to the users!
🧭 Why Join?
Helm CONNECT is a powerful platform, but it's even better when we connect the community behind it. This Discord is meant to break down silos between companies, roles, and experience levels. The more we share, the more efficient and effective our industry becomes. So, if you’re passionate about digital maritime operations or want to get more out of Helm CONNECT, come aboard!
Let’s turn this software into a movement.
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Feel free to reach out to me directly if you have questions or ideas for the server. I’m always up for a chat about tech, ops, or where the future of maritime is headed.
Andrew Berthelson | Director of Technology
Curtin Maritime | c. 206-779-3471