05 Sep 2018
Peter Rowand
Marketing and Business Development

How do you choose your support vendor?

When it comes to choosing support vendors, workboat companies have a lot of considerations to make. However, with help from John Truitt, President of Kalleo Technologies, an IT consulting and support services firm, this does not have to be a painful process.

Truitt suggests that while prices and features are important, there is more that should be considered to ensure the process is successful. These include:

  • Vendor commitment to your success
  • Implementation and training offerings
  • Vendor support
  • Setting expectations for custom software
  • Selecting vendors based on industry expertise
  • Bringing people into the process

Choosing Vendors

Click here to download Choosing Support Vendors: Considerations beyond Price and learn more about the insights John Truitt has to offer on these topics.