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Helm CONNECT Blog

Helm CONNECT
Blog

Five things you didn’t know you could do in Helm CONNECT

Five things you didn’t know you could do in Helm CONNECT

Helm CONNECT is currently being used around the world by companies in the marine industry to help better organize operations and optimize business intelligence. Although it's simple and intuitive, Helm CONNECT has some powerful features that you may not know about....

Our latest release is blooming with great new features!

Our latest release is blooming with great new features!

Spring is here in Victoria and we have a great new release to share with you (Helm CONNECT 1.14), including new Helm CONNECT features and improvements across all four product lines. We're also excited to share a special feature that we started working on at Helm...

Q1 Review – Starting the Year off Right

Q1 Review – Starting the Year off Right

                  It’s been an exciting first quarter at Helm Operations and we’re poised for an amazing 2019. We grew our customer base by 52 percent since this time last year, signed two of the largest towage companies in...

I Need Support! A Day in the Life of a Client Services Associate

I Need Support! A Day in the Life of a Client Services Associate

  At Helm, we pride ourselves on our top-notch customer service and support. The bedrock of our support team are our Client Services Associates, and they are incredibly important to our customers. So what exactly is a CSA? What do they do? This week I sat down with...

New Year. New Release!

New Year. New Release!

Happy New Year! We're extending the joy of the holiday season and kicking off the year with a great new release. This one delivers features and improvements for all our users, including powerful new functionality for Helm CONNECT Personnel and some exciting currency...

Six secrets to leading exceptional change management

Six secrets to leading exceptional change management

In today’s dynamic and competitive world, change has become a crucial component of business. It can be in the form of change in business goals, change in organizational structure, change in technology and processes, or change in culture and attitudes. When Helm...

Culture Matters: Transformation of Culture from the Inside Out

Culture Matters: Transformation of Culture from the Inside Out

“In organizational transformation, if you’re not focusing on culture you’re leaving tremendous potential on the table.” Gregg Cochlan, President and Managing Director of The Pacific Institute Canada, was the keynote speaker for this year’s Helm Conference in Victoria,...

Meet the Release: Helm CONNECT 1.12

Meet the Release: Helm CONNECT 1.12

It's that time again! It's time for another major release, with major improvements and new features for you and your operations. If you missed what happened in our last release, you can read about it here. Here are some things you'll find in our winter release: Meet...

Helm Conference 2018. That’s a wrap!

Helm Conference 2018. That’s a wrap!

A huge Thank You to everyone who attended Helm Conference 2018! With more than 100 attendees from all over the world—including companies representing harbor docking, inland barging, passenger vessels, and fishing—it was definitely our biggest conference ever. Our goal...

What you need to know about the Coast Guard option for Sub M

What you need to know about the Coast Guard option for Sub M

As of July 20th, 2018, all tugboat and towboats in the US above 26 feet must comply with the new Subchapter M regulation. There are two options to becoming compliant with Subchapter M. The first is the Coast Guard option and the second involves writing a Towing Safety...

Helm Operations Joins Volaris Group

Helm Operations Joins Volaris Group

Ateet Patel, Portfolio CFO of Volaris Group, and Ron deBruyne, CEO of Helm Operations Leading developer of marine software looks to accelerate growth with new backing from global technology firm Victoria, BC - Leading marine operations software company Helm Operations...

Helm CONNECT hits 3000 vessel milestone 

Helm CONNECT hits 3000 vessel milestone 

Leading marine software platform achieves record growth in just 24 months  Victoria, BC - Leading marine software company, Helm Operations, announced today that it now has more than 3000 vessels subscribing to Helm CONNECT, its industry-leading maintenance,...

Meet the Release: Helm CONNECT 1.11

Meet the Release: Helm CONNECT 1.11

It’s been a busy summer here at Helm. We are ramping up for the fall, football season, the school year, and the return of Helm Conference! On top of all that, we’re also rolling out another release of Helm CONNECT, chock full of new features and improvements to make...

Choosing Support Vendors: Considerations beyond Price

Choosing Support Vendors: Considerations beyond Price

When it comes to choosing support vendors, workboat companies have a lot of considerations to make. However, with help from John Truitt, President of Kalleo Technologies, an IT consulting and support services firm, this does not have to be a painful process. Truitt...

Dupre Marine Transportation launches Helm CONNECT Personnel

Dupre Marine Transportation launches Helm CONNECT Personnel

  Houma, Louisiana-based towing operator becomes first company to roll out new Helm Operations software for crew management. Houma, LA - Leading marine software company Helm Operations announced today that Houma, LA-based Dupre Marine Transportation is the first...

Why one of the oldest towing companies in Germany chose Helm

Why one of the oldest towing companies in Germany chose Helm

URAG is a leading German towage provider that was established in Bremen, Germany in 1890. Today, they operate a diversified fleet of 17 tugs in Bremerhaven, Wilhelmshaven, and Hamburg. Before 2012, URAG used a software that was specially developed to fit their needs...

Helm Operations and ShipTracks Announce Integration Partnership

Helm Operations and ShipTracks Announce Integration Partnership

US industry heavyweights team up to integrate marine operations and AIS platforms, allowing better data-based decision-making in vessel operations. Victoria, BC - Marine operations software developer Helm Operations announced today that it has launched a new...

Summer’s here with Helm CONNECT 1.10!

Summer’s here with Helm CONNECT 1.10!

Summer's finally here in Helm Country! That doesn't just mean hotter weather, it also means we've got another batch of cool new features and improvements ready for you in Helm CONNECT 1.10. If you missed what happened in our last release, you can read about it here....

Getting your Crew Engaged with Workboat Safety

Getting your Crew Engaged with Workboat Safety

Are you looking to transform your crews workboat safety practices in your organization? With the growing number of rules and regulations businesses must comply with in the workboat industry, developing a safety culture has become an essential part of operations. Ron...

Five regulations you should know now that Subchapter M is here

Five regulations you should know now that Subchapter M is here

Happy Subchapter M Day! Our partners Tug and Barge Solutions have put together five subchapter m regulations within Sub M you should know now that the regulation is officially in effect. Here's what they had to say: Today Federal Regulation 46 CFR Subchapter M goes in...

Subchapter M is finally here. Are you ready?

Subchapter M is finally here. Are you ready?

We’re just weeks away from Subchapter M coming into effect. Starting July 20th, all tugboats and towboats in the US above 26 feet, must comply with the regulation. As enforcement approaches, many operators are focused on receiving their first Certificates of...

Foss Maritime Centralizes Vessel Operations with Helm CONNECT

Foss Maritime Centralizes Vessel Operations with Helm CONNECT

U.S. Marine Transportation and Logistics Services Provider Streamlines Fleet Management with Innovative Software Platform SEATTLE, Wash., June 27, 2018 - Foss Maritime has announced that they have kicked off a company-wide project to centralize fleet management and...

The ease of implementing Helm CONNECT

The ease of implementing Helm CONNECT

  Tug and Barge Solutions (TBS) offer a turn-key solution for Subchapter M inclusive of all TSMS manuals and procedures for fleet and annual vessel surveys. TBS partnered with Helm Operations in 2016 so they could provide services to their clients using Helm CONNECT...

How Wood Towing benefits from Helm CONNECT

How Wood Towing benefits from Helm CONNECT

Wood Towing, LLC. has provided towing, barge fleeting, and shifting in the Lower Mississippi River and Gulf Intracoastal Waterways for over 60 years. They operate seven towboats, working for several of the largest barge lines in the nation. We recently visited their...

Meet the Release: Helm CONNECT 1.9

Meet the Release: Helm CONNECT 1.9

Hey everyone, I’m Rachel Aylard, Product Manager for Helm CONNECT Personnel, and I’m excited to introduce you to the latest release of Helm CONNECT! If you missed what happened in our last release, you can learn more about it here.   Helm CONNECT version 1.9 is...

Choose your own HR Solution

Choose your own HR Solution

Remember the days before cell phones? When people planned their conversations, took time to prepare, and chose the right words to express themselves? By the time a conversation happened, its message was clear. Today, information moves fast. It's ever changing and hard...

Marine Towing of Tampa Awarded Industry’s First Sub M Certification

Marine Towing of Tampa Awarded Industry’s First Sub M Certification

Industry leaders use Helm CONNECT to earn First Sub M Certificate of Inspection (COI) issued under new Coast Guard regulations for towing vessels   Tampa Bay -  Leading harbor towage operator Marine Towing of Tampa earned an industry first on April 20th, when its 86.7...

Marine Towing of Tampa gets the first COI issued under Subchapter M

Marine Towing of Tampa gets the first COI issued under Subchapter M

The U.S. Coast Guard has issued its very first certificate of inspection (COI) under the Subchapter M requirements, which set new rules for the inspection, standards and safety policies of towing vessels. The COI issued to Marine Towing of Tampa's 90-foot tug Endeavor...

How Helm CONNECT helped Blue and Gold Fleet track their maintenance

How Helm CONNECT helped Blue and Gold Fleet track their maintenance

Blue and Gold Fleet operate a 20 + boat fleet in the San Francisco bay area operating ferries, bay cruises, and tourism boats. Six years ago, the company operated steadily with a fleet of 12 boats. Then it expanded into ferry services which added at least two boats a...

How Blue Harvest used Helm CONNECT to organize their operations

How Blue Harvest used Helm CONNECT to organize their operations

Blue Harvest Fisheries operates a fleet of 15 commercial fishing vessels in the US. They are committed to transforming commercial fishing into an industry that is defined by sustainability, governed by transparency, and bound to careful management of fishery...

Meet the Release: Helm CONNECT 1.8

Meet the Release: Helm CONNECT 1.8

Hey everyone! I'm Cooper Barry, Director of Product Development, and I’m excited to highlight some great features in our latest Helm CONNECT release - version 1.8! If you missed what happened in our last release, you can read about it here.   Assign tasks to...

Helm CONNECT 1.7 coming right up!

Helm CONNECT 1.7 coming right up!

Hey, I'm Sarah Adams from the Product Marketing team. It’s that time again – get ready to update to Helm CONNECT 1.7! To give you more value, we combined our 1.6 and 1.7 releases into a single update. If you missed our last release blog for Helm CONNECT 1.5, you can...

Helm CONNECT is getting an update!

Helm CONNECT is getting an update!

We’re excited to share the latest release of Helm CONNECT with you; Helm CONNECT 1.5. The Helm team has been working hard since the last release to build features you’ve been asking for and we can’t wait for you to try them out! Here’s what to expect in this release...