Last week we featured our second post in this four-part series on proper implementation practices and the implementation packages we offer Helm CONNECT users. We've already heard about the four key phases we follow during an implementation, as well as details about...

Did you know that we’ve completed successful implementations for over 100 customers? That’s because our implementation specialists are true Helm CONNECT experts. By taking the time to understand our customers and their businesses, we can offer best practices to...

Did you know that there is a function in Helm CONNECT available to every user that allows you to track your vessel location in one second or less? All you need is your vessel's IMO or MMSI number to set up - it's that easy! Lets take a took at how you can set up this...

- - Hello, 2020! It's our first release of the new year and the new decade and we've got some great new features and enhancements coming Helm CONNECT 1.18. Let's dive in! But first, if you missed what happened in our last release you can read about it here. -...

Since launching Helm CONNECT three years ago, Helm Operations has experienced exponential growth. In those three years, we've added over 200 companies and over 4000 vessels to the platform. One region we began expanding into in 2019 was Asia, where we found a warm...

  Here at Helm Operations, our last quarter of 2019 certainly wasn't our least. We reached new milestones, ran our most successful event ever, launched a major new feature, and made one big announcement you won't want to miss. So what exactly happened in the last...

Season's Greetings! 2019 was another busy year at Helm Operations, so we wanted to take a moment to share some of our favorite milestones, surprises, and achievements from the year. Let's take a look back at some of the numbers that defined 2019 for us. All the best...

After 20 years as CEO of Helm Operations, our fearless leader, Ron deBruyne, has decided to retire as of December 12th, 2019. Ron has been a mainstay in the workboat industry for many years, and he had this to say about his retirement: "the best part is that I’m lucky...

  This past October we hosted our annual Helm Conference in Nashville,TN and it was a huge success. Over 100 attendees from 43 companies across North America, South America, and Europe came to get inspired by industry leaders, receive advanced Helm CONNECT...

After another busy few months of development, it's time for a new release of Helm CONNECT! If you missed what happened in our last release, you can read about it here. As you might have heard at this year's Helm Conference (our most successful conference yet!), we've...

The goal of any preventive maintenance program is to increase vessel uptime, reduce costs, and ultimately increase the reliability and availability of a fleet. These maintenance plans have traditionally relied on running hours or calendar days as effective measures...

Well folks, another successful Helm Conference 2019 is behind us. Over 100 people from 43 companies across North America, South America, and Europe joined us in Nashville, Tennessee for three days of learning, insights, and networking, making this year's conference...

    Summer has come and gone in Victoria and so has Q3! It sure was a busy quarter here at Helm, but we still managed to get out and enjoy the sunshine too. These past few months we worked hard on adding new companies, launching two new releases, and...

I think it's time we all admit it. Crew dispatchers do incredibly critical work in the maritime industry, yet this work often goes unsung. Many of you manage hundreds of crew across dozens of vessels, scheduling the right crew for the job and making sure they know...

We don't know about you, but we sure love September. Here in Canada, it's when kids head back to school with backpacks full of new school supplies. At Helm, we've got a few huge new features coming out later this year (more on those later!) but to tide you over in the...

It's summer here in Victoria, British Columbia and time to roll out another release! If you missed what happened in our last release, you can read about it here. This release comes at a time of celebration for Helm. This summer we're not only celebrating our 20th...

It’s been a busy second quarter here at Helm Operations. We established two new partnerships, continued to grow our customer base to record levels, attended three trade shows, and celebrated our 20th anniversary! New Partners We are excited to announce that we signed...

  New AI-assisted vessel dispatching tool could save operators more than US$1m per port. PortX (Rotterdam, Netherlands) and Helm Operations (Victoria, BC, Canada) announced that they have signed a new strategic partnership agreement to combine PortX’s...

Leading marine operations software provider reaches 4000 vessels in only three years of new platform launch Victoria, BC – June 2019: Leading marine operations software company Helm Operations has announced that it has surpassed the 4000 vessel mark on its...

Helm CONNECT is currently being used around the world by companies in the marine industry to help better organize operations and optimize business intelligence. Although it's simple and intuitive, Helm CONNECT has some powerful features that you may not know about....

Spring is here in Victoria and we have a great new release to share with you (Helm CONNECT 1.14), including new Helm CONNECT features and improvements across all four product lines. We're also excited to share a special feature that we started working on at Helm...

                  It’s been an exciting first quarter at Helm Operations and we’re poised for an amazing 2019. We grew our customer base by 52 percent since this time last year, signed two of the largest towage companies in...

  At Helm, we pride ourselves on our top-notch customer service and support. The bedrock of our support team are our Client Services Associates, and they are incredibly important to our customers. So what exactly is a CSA? What do they do? This week I sat down with...

Happy New Year! We're extending the joy of the holiday season and kicking off the year with a great new release. This one delivers features and improvements for all our users, including powerful new functionality for Helm CONNECT Personnel and some exciting currency...

In today’s dynamic and competitive world, change has become a crucial component of business. It can be in the form of change in business goals, change in organizational structure, change in technology and processes, or change in culture and attitudes. When Helm...

“In organizational transformation, if you’re not focusing on culture you’re leaving tremendous potential on the table.” Gregg Cochlan, President and Managing Director of The Pacific Institute Canada, was the keynote speaker for this year’s Helm Conference in Victoria,...

It's that time again! It's time for another major release, with major improvements and new features for you and your operations. If you missed what happened in our last release, you can read about it here. Here are some things you'll find in our winter release: Meet...

A huge Thank You to everyone who attended Helm Conference 2018! With more than 100 attendees from all over the world—including companies representing harbor docking, inland barging, passenger vessels, and fishing—it was definitely our biggest conference ever. Our goal...

As of July 20th, 2018, all tugboat and towboats in the US above 26 feet must comply with the new Subchapter M regulation. There are two options to becoming compliant with Subchapter M. The first is the Coast Guard option and the second involves writing a Towing Safety...

Ateet Patel, Portfolio CFO of Volaris Group, and Ron deBruyne, CEO of Helm Operations Leading developer of marine software looks to accelerate growth with new backing from global technology firm Victoria, BC - Leading marine operations software company Helm Operations...

Leading marine software platform achieves record growth in just 24 months  Victoria, BC - Leading marine software company, Helm Operations, announced today that it now has more than 3000 vessels subscribing to Helm CONNECT, its industry-leading maintenance,...

It’s been a busy summer here at Helm. We are ramping up for the fall, football season, the school year, and the return of Helm Conference! On top of all that, we’re also rolling out another release of Helm CONNECT, chock full of new features and improvements to make...

When it comes to choosing support vendors, workboat companies have a lot of considerations to make. However, with help from John Truitt, President of Kalleo Technologies, an IT consulting and support services firm, this does not have to be a painful process. Truitt...

When creating a new piece of software, we love to engage our customers in the development process, starting with the feature request.  Building software from the ground up can be risky business: tremendous effort and expense goes in to designing, creating, and...

US industry heavyweights team up to integrate marine operations and AIS platforms, allowing better data-based decision-making in vessel operations. Victoria, BC - Marine operations software developer Helm Operations announced today that it has launched a new...