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Helm CONNECT Blog

Choose your own HR Solution

Choose your own HR Solution

Remember the days before cell phones? When people planned their conversations, took time to prepare, and chose the right words to express themselves? By the time a conversation happened, its message was clear. Today, information moves fast. It's ever...

The Marine Industry’s Best Conference is Back!

The Marine Industry’s Best Conference is Back!

September 27-28, Victoria BC Back by popular demand, Helm Conference is the learning and development event of the year for Helm CONNECT users. You’ll meet and learn from industry experts and Helm CONNECT users from all over the world - all to make you and your company...

Come visit us at the Inland Marine Expo!

Come visit us at the Inland Marine Expo!

The Inland Marine Expo is almost here! Join us May 21st - 24th in St. Louis, Missouri at the Dome at America’s Center for one of the best inland and intracoastal events in the marine industry. We’ll be at booth 523. Come by and say hello, see what’s new in Helm...

Marine Towing of Tampa Awarded Industry’s First Sub M Certification

Marine Towing of Tampa gets the first COI issued under Subchapter M

Congratulations, you've purchased Helm CONNECT!  You've gone through the data collection, super user training, end user training, and data entry.  You've put a lot of work into customizing the system so it works for your company.  You've been successful in your change...

How Helm CONNECT helped Blue and Gold Fleet track their maintenance

How Helm CONNECT helped Blue and Gold Fleet track their maintenance

The U.S. Coast Guard has issued its very first certificate of inspection (COI) under the Subchapter M requirements, which set new rules for the inspection, standards and safety policies of towing vessels. The COI issued to Marine Towing of Tampa's 90-foot tug Endeavor...

How Blue Harvest used Helm CONNECT to organize their operations

How Blue Harvest used Helm CONNECT to organize their operations

Blue and Gold Fleet operate a 20 + boat fleet in the San Francisco bay area operating ferries, bay cruises, and tourism boats. Six years ago, the company operated steadily with a fleet of 12 boats. Then it expanded into ferry services which added at least two boats a...

Meet the Release: Helm CONNECT 1.8

Meet the Release: Helm CONNECT 1.8

Blue Harvest Fisheries operates a fleet of 15 commercial fishing vessels in the US. They are committed to transforming commercial fishing into an industry that is defined by sustainability, governed by transparency, and bound to careful management of fishery...

A look at 2018 for Helm Operations

A look at 2018 for Helm Operations

In September 2017, Mobile, Alabama-based Ivy Marine made headlines when it became one of the first operators in the US to receive a Towing Safety Management System (TSMS) certification as required under the US Coast Guard's (USCG) new Subchapter M (Sub M) regulations....

Release 1.7 coming right up!

Release 1.7 coming right up!

I wanted to take a moment to say a big ‘Thank You!’ to all our customers for your incredible support last year.  It’s been just over 18 months since we released Helm CONNECT 1.0, and we already have more than 100 companies and over 2,400 assets using our...

Helm CONNECT is getting an update!

Helm CONNECT is getting an update!

Hey, I'm Sarah Adams from the Product Marketing team. It’s that time again – get ready for another major update to Helm CONNECT! To give you more value, we combined our 1.6 and 1.7 releases into a single update. Here's your inside scoop on what’s coming. Helm CONNECT...

Helm at Pacific Marine Expo

Helm at Pacific Marine Expo

The Inland Marine Expo is almost here! Join us May 21st - 24th in St. Louis, Missouri at the Dome at America’s Center for one of the best inland and intracoastal events in the marine industry. We’ll be at booth 523. Come by and say hello, see what’s new in Helm...

The Benefits of Play in the Workplace

The Benefits of Play in the Workplace

September 27-28, Victoria BC Back by popular demand, Helm Conference is the learning and development event of the year for Helm CONNECT users. You’ll meet and learn from industry experts and Helm CONNECT users from all over the world - all to make you and your company...

What you see is what you do

What you see is what you do

Brown Water Marine owns and operates 15 boats and 33 barges providing a wide variety of marine transportation services throughout the Gulf Coast of Texas and Louisiana. With Subchapter M coming into effect, Zane Brown, Safety and Compliance Manager at Brown Water...

Why we design with the end user in mind

Why we design with the end user in mind

Blue and Gold Fleet operate a 20 + boat fleet in the San Francisco bay area operating ferries, bay cruises, and tourism boats. Six years ago, the company operated steadily with a fleet of 12 boats. Then it expanded into ferry services which added at least two boats a...

Meet the Release: Helm CONNECT 1.5

Meet the Release: Helm CONNECT 1.5

“With our old system, I got 6 to 7 calls a day on how to use it. After implementing Helm, I’ve had maybe 10 calls total – and we implemented six months ago. It’s that much easier to use,”- Captain Scott Moorhead-ISM & Safety Coordinator-DPA Marine Towing of Tampa...

Subchapter M & Options for Certificate of Inspections

Subchapter M & Options for Certificate of Inspections

The dawning of the “big data” era in the maritime industry underscores more than ever, the importance of collecting quality data to feed the business analytics effort trying to glean the best strategies for cutting costs, boosting fuel efficiency, minimizing equipment...

Subchapter M & Compliance Software

Subchapter M & Compliance Software

Watch the recording here. What are the differences of utilizing the towing safety management system option and the US Coast Guard option?  Join Ed McCain, Manager of Client Relations for ClassNK America for  a 30-minute webinar as he explains the options and provides...

Mastering the Art and Science of Presenting your Ideas to your Boss

Mastering the Art and Science of Presenting your Ideas to your Boss

The dawning of the “big data” era in the maritime industry underscores more than ever, the importance of collecting quality data to feed the business analytics effort trying to glean the best strategies for cutting costs, boosting fuel efficiency, minimizing equipment...

Graphics are better for you

Graphics are better for you

Watch the recording here. What are the differences of utilizing the towing safety management system option and the US Coast Guard option?  Join Ed McCain, Manager of Client Relations for ClassNK America for  a 30-minute webinar as he explains the options and provides...

How “No” Builds Trust

How “No” Builds Trust

Are you reading this?  hOw aBoUT nOW?   87% of you will look at the graphic before reading the article Words need to be read, processed, and understood. But you can remember hundreds of images and recognize them instantly. Gone are the days of waiting: for dial up...

One small reason why companies should implement Helm CONNECT Forms

One small reason why companies should implement Helm CONNECT Forms

Ethics. I think it’s a common buzzword that’s misrepresented far too much by far too many companies. Have you ever bought something with great anticipation only to be left feeling upset and deceived? Maybe it’s a new car. You feel great until you receive that first...

How much revenue are you missing using manual processes?

How much revenue are you missing using manual processes?

Victoria, BC – Today, software developer Helm Operations announced that it has signed on more than 50 commercial maritime companies to its innovative maritime software, Helm CONNECT, many who are trying to prepare for the publication of Subchapter M. Helm CONNECT’s...

Why do sales people go *POOF*?

Why do sales people go *POOF*?

We recently conducted a case study for one of our harbor towage clients. We wanted to see how much revenue they were missing from a new charge that they introduced a couple of years ago. They had automated systems in place for most of their invoicing. However this new...

Why being different is a good thing

Why being different is a good thing

Victoria, BC – Today, software developer Helm Operations announced that it has signed on more than 50 commercial maritime companies to its innovative maritime software, Helm CONNECT, many who are trying to prepare for the publication of Subchapter M. Helm CONNECT’s...

Tips From the Field

Tips From the Field

We recently conducted a case study for one of our harbor towage clients. We wanted to see how much revenue they were missing from a new charge that they introduced a couple of years ago. They had automated systems in place for most of their invoicing. However this new...

How to Make Software Sticky With Your Users

How to Make Software Sticky With Your Users

As part of designing and managing Helm CONNECT, the Product team conducts validation calls with existing customers and sales prospects. Often we are gathering more information about people’s problems or needs, or digging into the best way to improve a particular...

Meet the Release: Helm CONNECT 1.4

Meet the Release: Helm CONNECT 1.4

In order to be competitive, many of today’s businesses are offering a more complex range of services. This means that managing day-to-day work flows becomes more involved, and requires more planning and preparation. With this added operational complexity, it can be...

Setting up Helm CONNECT Part II – Assets

Setting up Helm CONNECT Part II – Assets

As part of designing and managing Helm CONNECT, the Product team conducts validation calls with existing customers and sales prospects. Often we are gathering more information about people’s problems or needs, or digging into the best way to improve a particular...

Helm CONNECT has a fantastic new update coming out soon!

Helm CONNECT has a fantastic new update coming out soon!

In order to be competitive, many of today’s businesses are offering a more complex range of services. This means that managing day-to-day work flows becomes more involved, and requires more planning and preparation. With this added operational complexity, it can be...

Intuitive interfaces makes things more familiar

Intuitive interfaces makes things more familiar

Our Helm CONNECT developers are stoked about this update! We’re excited to share the latest release of Helm CONNECT with you. The Helm team has been working hard since the last release to build features you’ve been asking for and we can’t wait for you to try them out!...

How Helm CONNECT could have saved the Steelers’ season

How Helm CONNECT could have saved the Steelers’ season

The dawning of the “big data” era in the maritime industry underscores more than ever, the importance of collecting quality data to feed the business analytics effort trying to glean the best strategies for cutting costs, boosting fuel efficiency, minimizing equipment...