View from our office

Helm Operations (formerly Edoc), is headquartered in Victoria, BC Canada.

About us

Helm develops operations software for the tug and barge and OSV industries. 

When Helm (formerly Edoc Systems Group) was founded in 1999, we provided an innovative way to help tugboat companies organize their operations and regain control of their time with TugAssist, our first marine operations software release. 

Today, Helm offers a system that provides clients with comprehensive administrative, management and communications tools that result in increased business intelligence and operational efficiency. 

A combination of intuitive, user-friendly marine software, fluid integration, tailor-made customization, customer-focused staff and ongoing support helps our clients become more profitable and more efficient. And they tell us they appreciate our honesty and flexibility, and the fact that they can now make decisions based on timely, relevant information—making complicated processes simple and clearing the way for them to spend time on more important aspects of their business. 

Helm also hosts Helm Conference, an annual workboat best practices conference. 


A subsidiary of ClassNK

ClassNK logo

A sister company of:

Safety Management Systems LLC


A proud member of:



VIATeC's 2013 Employer of the Year